Every business phone system centers around a Private Branch Exchange (PBX), which connects an organization’s telephones to the public switched telephone network (PSTN). In recent decades, many traditionally hard-wired, landline PBX phone systems have evolved to use Voice over Internet Protocol (VoIP) to carry calls. However, many businesses – particularly larger companies – prefer to utilize landline systems for the reliability that comes with onsite analog equipment. For Phoenix businesses, Rite Way Communications supports traditional PBX deployments and landline telephone systems.
An IP PBX phone system – also known as a VoIP PBX or virtual PBX – consists of VoIP phones and an IP-based PBX. The phones are registered with the IP PBX server, which establishes, maintains, and releases all inbound and outbound connections. IP-compatible phones include software-based softphones and hardware such as desk phones and conference phones.
Rite Way partners with Jive Communications to provide enterprise-grade hosted VoIP and unified communications to clients across Chandler, Mesa, and Phoenix. A unified communications platform eliminates the need for separate solutions and offers cost savings for the communications services that many businesses rely upon – including instant messaging, auto attendants, voicemail, mobility and more. Jive’s hosted services run on Jive Core, a proprietary, cloud-based platform. For organizations seeking to simplify communications processes and free up their IT resources, a hosted VoIP service is an ideal fit.
When you need the modularity and feature set of the cloud but want to retain onsite maintenance of phone system components, a hybrid PBX solution can be the perfect fit. Hybrid phone systems are often well suited to companies that are making a phased migration to a fully cloud-based phone service.
Whether your IP PBX is hosted in the cloud or located onsite, our VoIP equipment is available on a lease-to-own basis, for direct purchase, or through a monthly rental program.
Which phone system is right for your business? Rite Way Communications’ telephony experts have the knowledge and expertise to help you find the best fit for your organization.